Hotel Villa Los Candiles

For my first two nights in Costa Rica I stayed at Hotel Villa Los Candiles in Santa Ana. I chose this hotel as I had initially only intended on staying in CR for two nights and it was close to San Jose International Airport.

IMG_7346I booked this accommodation through Wotif for $182.44 AUD for the two nights ($80.72 each night and $21.00 in taxes and fees). This was for the standard room with internet and breakfast included. I also paid an additional $30 for a return airport shuttle as I was a bit nervous about using an unfamiliar taxi service (especially when they don’t use addresses here in Costa Rica!).

Hotels Website

Reviews on TripAdvisor

Facebook Page

When I arrived at the airport one of the staff were there with my name on a board and we went promptly to his car and then drove for about half an hour to the accommodation. When I arrived I checked in and was shown to my room.

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The room was a little bit hit and miss, but when paying $80ish per night I didn’t mind so much. The bed and pillows were super comfortable and the air conditioning was a perfect addition to the room. My favourite part about the room was the shower which was huge and the shampoo and conditioner that was provided was awesome. The room did, however, lack a fridge/crockery which meant that I couldn’t store perishables and it was also very dark. Outside of the room, the grounds were having work done, but for what I saw they were lovely. I used the pool area – and while the pool was very small, I was the only one using it so I didn’t mind at all!

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The customer service I received was also inconsistent. On the first morning the lady who served meΒ was a bit sassy about the email I had sent a few days earlier saying that I thought that breakfast was included and she ensured me that it wasn’t (so I ended up having to pay for this, again – currently communicating with Wotif about this!). She was very proficient at English though and was kind from that moment onwards. The staff who I encountered in the breakfast room barely spoke English at all, which was hard when they were offering to cook eggs and potatoes for me and I had no idea what they were saying – I know it’s my fault for not knowing the local language, but on the same hand, I have intentionally chosen places to stay with bilingual staff. One lady who worked in the reception was very helpful when I had ordered dinner one night and it didn’t arrive for two hours – she called the shop and organised for them to bring the food for me. Her English was reasonable, but we managed to communicate fine.

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Another thing which I found interesting was that they have a beautiful bar, outdoor seating areas and gift shop – none of which seemed to be in use. Given that it’s apparently the popular season to be here, it seemed very quiet.

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I think if I were to be coming to Costa Rica again and needed to stay near the airport that this would be fine as it was clean and seems like a pretty good price for what it was. I may go for one of the better rooms so I could have more facilities, but overall I was happy with my stay.

In my Costa Rica – Days 1 & 2 video, I give a room tour and you can also see the grounds of the hotel if you want to check it out below.

Bye for now!

 

Sara

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